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Complimentary Online Learning Module Now Available

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CSSEA is pleased to announce the launch of a new free online learning module, Building Respectful Relationships. The module is a result of collective agreement provisions and was developed in collaboration with the Community Social Services Bargaining Association (CSSBA).

The five-part module will cover various communication strategies and conflict resolution techniques that will help individuals build positive and respectful workplaces. Topics include:

  • Power Relationships
  • Emotions and Their Functions
  • Recognizing Conflict
  • Visualizing a Respectful Workplace

The entire course takes approximately 80 minutes to complete and can be finished over multiple sessions; users will be issued a certificate upon completion.

To access the module, visit CSSBA’s website and register for an account. Under access code, please use the following: CSSE-AR8G-NWUL-U617-214Z-SS74M.

If you have any questions please contact the CSSBA by filling out the online form here.