CEO Update

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2018 Compensation and Employee Turnover Survey Now Available.
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CEO Update - May 2018

2019 Collective Bargaining

The Bargaining Committee has been meeting since May 16 and plan to continue meeting into June. Both sides are discussing non-monetary issues using an interest-based approach to encourage collaborative solutions to Collective Agreement language that challenges employers in providing service and improving on accessibility for clients. As negotiations continue, members will be kept informed of key developments through regular Bargaining Updates.

2019 Bargaining - Impacts to Service

With the commencement of 2019 bargaining, CSSEA staff, particularly HRLR Consultants, are exceedingly busy. We ask for your understanding in advance if our response times are longer than usual. As well, please consider the urgency of your matter when getting in touch, as we will be prioritizing our limited resources.

2018 Compensation and Employee Turnover Survey – Immediate Input Required

Given our early start to bargaining, your timely completion of the 2018 Compensation and Employee Turnover Survey is crucial, as we are currently using 2017 data for costing and will update it with 2018 data as surveys are received. The data you provide is used to report the sector’s total compensation cost to PSEC and support the securing the money to fund the new (as well as the old) provisions of the Collective Agreements. The survey can be accessed on CSSEA’s website and is required to be submitted by May 31. Any questions can be directed to This email address is being protected from spambots. You need JavaScript enabled to view it. .…

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CEO Update - April 2018

2019 Collective Bargaining to Start in May

The Community Social Services Bargaining Association recently accepted CSSEA’s formal invitation to begin bargaining on May 15th, 2018. This window of opportunity to bargain before the current agreement expires provides the parties with the prospect to build on the success of 2014 bargaining and address our members’ many challenges in attracting and retaining qualified staff. In preparation for negotiations, CSSEA has (and continues to) conduct bargaining consultation sessions in order to gain insights on the issues that are of greatest importance to members. In addition, we have consulted HR practitioners, panel members, ministries, PSEC and benefit providers and have compiled a comprehensive list of employers’ proposals for our Bargaining Committee to finalize. For a list of 2019 Bargaining Committee members, please refer to this previous CEO Update.

As we prepare for and during bargaining, CSSEA staff will be exceedingly busy, therefore we ask for your understanding in advance if our response time is longer than usual. As well, please consider the urgency of your matter when getting in touch, as we will be prioritizing resources in an effort to minimize service impact to members.

Awards of Excellence - One More Week to Nominate

We are accepting nominations for the 2018 BC Community Social Services Awards of Excellence for one more week and I encourage anyone thinking about nominating a colleague to fill out a nomination soon. The awards are a wonderful way to recognize individuals who go above and beyond in their roles in BC’s publicly funded social services sector. Nominations will close on April 20 at 5pm.…

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CEO Update - March 2018

AGM Resolutions Update

We recently communicated that three resolutions were passed at the 2017 AGM, which took place in Kelowna last October. Since then, efforts have been made to address them and our initiatives to date can summarized as the following:

1) BE IT RESOLVED THAT The CSSEA Board of Directors ensure that the 2019 Provincial Collective Agreement be fully funded and the funding captures all costs.

This motion was discussed at CSSEA’s Board Meeting on January 8, which involved representatives from the two main funders. In addition, compensation costs for the upcoming fiscal year and government funding commitments were reviewed in detail at the annual funders meeting hosted by CSSEA in November. A copy of the 2017-18 funders presentation can be found on our website.

2) BE IT RESOLVED THAT CSSEA be proactive in providing LR/HR ongoing training for managers at local agencies.

In consultation with the panels and HR practitioners in the sector, it was determined that performance management was the topic where most managers would benefit from targeted training sessions. Given the interest, we have launched a series of province-wide education regional sessions, which started earlier this month and will be ongoing until the beginning of May. We thank those who have already attended and invite others who are interested to register online for a session near them.…

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CEO Update - February 2018

Registration Now Open for Upcoming Bargaining, Data Collection and Education Regional Sessions

With the focus in 2018 being on collective bargaining, we are now taking online registrations for our bargaining, data collection and education regional sessions. Please note that a few dates and locations have changed since we first announced the sessions in January. Attendance at the bargaining consultation sessions is restricted to excluded/management staff. To register for the location closest to you and to view the most up-to-date schedules, please check our registration webpage.

Upcoming Transportation and Meal Allowance Increases

Employers are reminded that as of April 1, a number of increases are set to come into effect. Per Article 26.9 of the collective agreements, the transportation allowance will increase to $0.48/km for CLS and GS members and $0.52 for AS members. Meal allowances will also increase per Article 26.10 for employees conducting business away from their worksites. Eligible employees will be entitled to reimbursement for meal expenses incurred to a maximum of: $10.56 for breakfast; $12.94 for lunch; and $22.44 for dinner. Complete details can be found in members’ respective Collective Agreements.

2018 Compensation and Employee Turnover Survey

The 2018 Compensation and Employee Turnover Survey is now available for completion. Your participation is crucial, as the data gathered will be used to report the sector’s total compensation cost to PSEC and assist in drafting the 2019 bargaining mandate. The survey can be accessed on CSSEA’s website and is due on May 31.…

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CEO Update - January 2018

Start Thinking About Nominating an Outstanding Colleague

With the New Year comes a new opportunity to recognize staff who go above and beyond in their jobs. In 2018, consider nominating a colleague for the BC Community Social Services Awards of Excellence. Nominations open in early March and include four categories — Rising Star, Hero, Leader and Legend. The awards will be presented in Vancouver on October 10 and further details on the requirements, nomination process and past winners can be found on our awards website.


Board and Panel Meetings

The Board and Panels recently met and discussed ways to address the three resolutions introduced at CSSEA’s 2017 AGM. CSSEA has taken steps to action one of the resolutions by planning a series of HR/LR training for managers at its upcoming regional sessions. The resolutions are:…

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CEO Update - December 2017

Public Sector Employers’ Council Meeting

Minister of Finance Carol James recently chaired the first meeting of the Public Sector Employers’ Council in almost a decade, hosting all employers associations’ Board chairs, Ministers and Deputy Ministers from across the public sector. The government emphasized its three priorities of affordability; improving services; and the building of a sustainable economy for all British Columbians. CSSEA was represented by Vice Chair Fernando Coelho and myself, and we outlined the major challenges and opportunities facing the social services sector including recruitment and retention, the wage gap with other public sectors, occupational health and safety, non-provincially funded programs and the challenges that different funding methodologies present to our members. Minister James also focused on the province’s economic outlook and what it means for the next round of collective bargaining. Union representatives from across the public sector joined the group for the last part of the meeting. 

Funders Meeting

CSSEA recently hosted the 2018/19 Collective Agreement Funders Meeting in Vancouver, attended by representatives from the Ministry of Social Development and Poverty Reduction, Ministry of Child and Family Development, Community Living BC, Public Sector Employers’ Council, BC Housing and the Ministry of Public Safety and Solicitor General (the Ministry of Health was not in attendance and will receive a copy of our presentation). The meeting focused on upcoming Collective Agreement cost increases, including health and statutory benefits and pension and wage increases. In addition, we provided feedback on the funding challenges a number of members face, particularly with delays in the flow of annual funding increases and the lack of new funding for excluded and non-union employees. We also updated the group on various projects and initiatives that are being undertaken by the sector to mitigate the increasing costs of benefits and WorkSafeBC rates. A copy of the presentation is available on the CSSEA website. 

New Wage Grids Released

CSSEA recently released updated wage grids for Aboriginal Services, Community Living Services and General Services divisions, as well as Aboriginal Services Delegated Programs. The wage grids incorporate the recently announced 0.4% Economic Stability Dividend (ESD) and 1% general wage increase, which will come into effect on February 1, 2018 for AS, GS and CLS bargaining unit employees and February 4, 2018 for AS delegated positions. Members with questions on applying the increases are asked to contact: This email address is being protected from spambots. You need JavaScript enabled to view it. …

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CEO Update - November 2017

2017 AGM and Conference

We thank all who attended our 2017 AGM and Conference, Strength in Diversity, and for contributing to making it a success. Available workshop presentations have been uploaded onto the conference website. We congratulate our 2017 Awards of Excellence recipients and invite members to view the video vignettes of each recipient on our awards website. Those who have not filled out the conference evaluations that were emailed to attendees at the end of each day can still do so until November 30. General comments can also be sent to Doris Sun, Manager of Communications, at This email address is being protected from spambots. You need JavaScript enabled to view it. . We look forward to seeing you at the 2018 AGM and Conference, taking place October 9-11, in Vancouver at the Marriott Pinnacle Hotel.

2017-2019 Board and Panels

The 2017-2019 Board and Panel members were selected at CSSEA’s recent Annual General Meeting in Kelowna. We are pleased to announce your divisional and board representatives (Note: newly elected and newly appointed members’ names are in bold):

Aboriginal Services
Chair - Bernadette Spence, Chief Executive Officer, Vancouver Aboriginal Child & Family Services Society
Kathleen Bennett, Executive Director, Northwest Inter-Nation Family and Community Services Society
Lyndale George, Co-Executive Director, Haida Child and Family Services Society
Colleen Lucier, Executive Director, Lii Michif Otipemisiwak Family & Community Services Society
Judy Smith, Executive Director, La Société de les Enfants Michif (Métis Family Services)
Colleen Spier, Executive Director Island Métis Family & Community Services Society
Karen Wainwright, Co-Executive Director, Haida Child and Family Services Society

Community Living Services
Chair, Tammy Khanna, Executive Director, Independent Living Housing Society of Greater Victoria
Vice Chair, Dawn Hein, Executive Director, Mission Association for Community Living
Janice Barr, Executive Director, Richmond Society for Community Living
Fernando Coelho, Chief Executive Officer, posAbilities Association of British Columbia
Tony Laing, Executive Director, Penticton & District Society for Community Living
Tanya Sather, Executive Director, Burnaby Association for Community Inclusion
Ellen Tarshis, Executive Director, Victoria Association for Community Living
Julie Unger, Executive Director, Chilliwack Society for Community Living

General Services
Chair - Diane Entwistle, Chief Executive Officer, Okanagan Boys & Girls Clubs
Vice Chair - Rod Santiago, Executive Director, Abbotsford Community Services Society
Sanjay Gulati, Executive Director, Mission Community Services Society
Deborah Joyce, Executive Director, District 69 Family Resource Association
Vicki Kipps, Executive Director, Maple Ridge/Pitt Meadows Community Services
Judy Valsonis, Executive Director, Touchstone Family Association
Lois Wynne, Executive Director, Sea to Sky Community Services Society
David Young, Executive Director, Sources Community Resources Society…

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CEO Update - October 2017

2017 CSSEA AGM and Conference – Final Days to Register

Registration for this year’s AGM and Conference, Strength in Diversity, will be closing at noon on Friday, October 20. If you plan on attending and have not yet registered, do so soon, as many sessions are nearing capacity. In addition to the dynamic program, we are excited to celebrate our four BC Community Social Services Awards of Excellence recipients at a Luncheon on October 25. Register online and we look forward to seeing you in Kelowna.

Election of 2019 Bargaining Committee

The 2019 Bargaining Committee will be elected at the upcoming AGM on October 24 so we can be ready in the event bargaining commences in 2018. At the direction of CSSEA’s panels at its recent meeting, we remind members of the criteria that makes an ideal Bargaining Committee member, aside from experience in the social services sector. They are:

  • Ability to listen calmly, without getting caught up in emotional arguments;
  • Ability to work well under stress and tight deadlines;
  • Broad thinker who can see alternative points of view;
  • Ability to handle periods of waiting, which inevitably occurs in bargaining ;
  • Comfort with being away from the agency; and
  • Good health…

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CEO Update - September 2017

Congratulations to Awards of Excellence Recipients

CSSEA recently announced recipients of the 2017 Awards of Excellence, which will be presented at our AGM and Conference next month at the Delta Grand Okanagan Resort in Kelowna. I am delighted to congratulate our four outstanding recipients:

Rising Star - Damian Brennan, Chilliwack Society for Community Living
Hero – Paulina Weslowski, Semiahmoo House Society
Leader – Kelly Kelland, Interior Community Services
Legend – Diane Entwistle, Okanagan Boys & Girls Clubs

We invite you to help us celebrate our nominees, winners and the great work being done in the sector by attending the awards luncheon on October 25 at noon. Registration for the luncheon and conference can be completed online or via telephone at: 604.687.7220 or toll free at: 1.800.377.3340.…

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CEO Update - August 2017

Employment Program Positions

A meeting took place in June to discuss employment program positions and CSSEA’s proposal to the union for the April 1, 2018 comparability and classification anomaly distribution. Prior to the meeting, 30 agencies were engaged to begin a discussion on the Employment Specialist and other Vocational/Employment program positions and benchmarks. This resulted in the recommendation for CSSEA to update the Vocational Counsellor benchmark and propose a higher grid level, so a small working group will be created to assist with that.

The revised benchmark and proposed higher grid level will form part of CSSEA’s proposal to the Union when the parties meet to discuss the April 1, 2018 comparability and classification anomaly distribution.

HR Practitioners Meeting

The next HR Practitioners’ Meeting will be taking place September 15, from 10 am to 3 pm, on the 11th floor of 555 Burrard Street in Vancouver. Among the topics will be a discussion on the legalization of marijuana, privacy in the workplace and updates on the Early Intervention Program. Registration for the event can be completed online.…

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CEO Update - July 2017

Summer Greetings

As another school year wraps up and members prepare for time off, I would like to wish everyone a safe and restful summer, as the fall with a new government promises to be exciting. As we wind down for summer I would like to highlight the following housekeeping items and remind members to register for the AGM and Conference, where we will be selecting our 2019 Bargaining Committee.

Past Due: 2017 Compensation and Employee Turnover Survey

The 2017 Compensation and Employee Turnover Survey is now past due and those who have not yet completed their surveys are asked to do so as soon as possible. Questions related to survey completion can be directed to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Gender Expression and Identity

Members may recall a July 2016 amendment to the Human Rights Code that prohibits discrimination on the basis of gender identity and expression. While there has so far been no decision from the Human Rights Tribunal on what the recent changes mean, the Tribunal recently posted brief definitions of both ‘identity’ and ‘expression.’…

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Communications Contact

Doris Sun
Director of Communications
This email address is being protected from spambots. You need JavaScript enabled to view it.